Reception & Administrative Services

We are looking for individuals who want to join our Team in Wiesbaden, Germany.
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JOB OPENING

• Title:              Reception & Administrative Services
• Location:        Wiesbaden, Germany
• Start date:      1 June 2025
• Job-Type:       Full Time (40 hours/week)

QUALIFICATIONS

• At least one (1) one year of customer service experience in a front desk/ reception office environment.
• Ability to read, write, and speak English to clearly communicate with and inform colleagues, supervisors and clients.
• Experience in the use of application of common software programs and those in use at ACS, specifically Microsoft Word, PowerPoint, Publisher, Outlook, SharePoint and Excel.
• Familiarity with ACS services preferred

JOB DESCRIPTION INCLUDES, BUT IS NOT LIMITED TO

• Provide Reception and Administrative Services for Army Community Service. Provide customer service at the front desk by greeting customers in person and on the phone. Identifying what the issue is and referring to the appropriate service provider by appointment or by connecting the customer to the provider in person, phone, or through a callback request. Contractor will also assist in signing clients up for events for all ACS Departments. Contractors will ensure business cards are available for all ACS staff. Provide Basic Community Information and Referral. Coordinate monthly with ACS staff and other community resources to check for updated information of all programs, events and marketing information kept by the I&R Program Manager. The Contractor shall assist ACS providers by gathering information and training aids to be shared at events
• Maintain a sign-in log of walk-in customers, phone calls and emails as well as class rosters
• Update hard copy and digital files; sort and distribute office mail and marketing
• Organize/maintain ACS Coupon Program
• Maintain appearance and cleanliness of office
• Provide out-processing clearances
• Provide scheduling/reservation services for classroom and ACS events
• Start and end of day: Unlock ACS front and back doors and open front window; close and lock at the end of each workday.

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French Consulting is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.